Privacy Policy
Last Updated: May 2026
GolfThru18, operated by Techtribe Software Solutions ("we", "us", or "our"), is committed to protecting the privacy of your personal information. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have regarding your data. This policy forms part of the GolfThru18 Terms of Service.
We may update this Privacy Policy from time to time. Changes will be posted on our platform and, where appropriate, communicated to you directly. We encourage you to review this policy periodically.
By registering for or using the GolfThru18 platform, you consent to the collection and use of your information as described in this policy.
1. Information We Collect
1.1 Account Registration
When you create an account, we collect: Your email address, login credentials, and any other online identifiers you provide.
1.2 Additional Profile Information
As you use the platform, we may also collect: Your name and date of birth, phone number, physical address, gender, location data, profile photos, or other biometric identifiers you choose to upload.
1.3 Payment Information
For paid features, we collect payment details such as mobile money account identifiers (MTN MoMo, Airtel Money) or card information. Sensitive payment details are processed by our third-party payment processor and are not stored directly by us.
1.4 Automatically Collected Information
We also collect certain information automatically when you use the platform, including: Device information, IP address and approximate location, usage data, cookies and tracking identifiers, and GPS/location data where you grant permission.
1.5 Third-Party Sources
If you sign in using a third-party service (such as Google), we receive certain information from that service as permitted by your settings. We may also receive marketing data from third-party partners.
2. How We Use Your Information
- To create and manage your GolfThru18 account
- To deliver platform features, including live scoring, tournament management, and analytics
- To process payments and send transaction confirmations
- To communicate with you about platform updates, events, and relevant offers
- To personalise your experience on the platform
- To monitor, improve, and maintain the security and performance of the platform
- To comply with applicable legal obligations
- To enforce our Terms of Service and other policies
We may also analyse your usage patterns to better understand how the platform is being used across Uganda and East Africa, in order to improve our product and expand our services in the region.
3. Data Controller
Techtribe Software Solutions acts as the Data Controller for personal information collected through GolfThru18. For any privacy-related queries, contact us at team@techtribeug.com.
4. How We Share Your Information
4.1 With Other Users
Your username, profile picture, and any content you choose to make public will be visible to other users of the platform, depending on your privacy settings.
4.2 With Service Providers
We share information with trusted third-party providers who assist us in operating the platform, including payment processors, cloud hosting providers, and analytics services.
4.3 For Legal Compliance
We may disclose your information where required by law, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4.4 Business Transfers
In the event of a merger, acquisition, or restructuring of Techtribe Software Solutions, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and administrative safeguards to protect your information from unauthorised access, disclosure, or misuse. Payment data is encrypted and handled by our PCI-compliant payment processor. However, no system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet.
6. Data Retention
We retain your personal information for as long as your account remains active, or as needed to fulfil the purposes described in this policy. You may request deletion of your account and associated personal data at any time (see Section 8 below).
7. Your Rights
Regardless of your location, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal data
- Withdraw consent to certain types of data processing
- Object to the use of your data for direct marketing
- Receive a copy of your data in a portable format
To exercise any of these rights, contact us at team@techtribeug.com.
8. Cookies
Our platform uses cookies to improve functionality and user experience. You may disable cookies through your browser or device settings, though some features of the platform may not function correctly if you do so.
9. International Data Transfers
Your data may be processed and stored outside Uganda, including on servers located in other countries. By using the platform, you consent to such transfers. We take steps to ensure that appropriate protections are in place wherever your data is processed.
10. Contact Us
For any questions about this Privacy Policy, contact us at: team@techtribeug.com